American Express® and the Texas
Department of Economic Development
2000 – Present
Challenge:
  • Increase inbound tourism from Mexico to Texas
  • Increase spending in Texas and with participating partners
  • Maximize advertising opportunities to a highly targeted affluent audience
  • Increase room nights and economic impact in Texas from Mexican traveler
  • Maximize press opportunities to strengthen Texas’ position as convenient and
    desired travel destination from Mexico

Solution:
  • Developed a special Texas section in Expressions Magazine, a unique
    publication exclusively targeted to American Express Platinum Card members
    in Mexico
  • The Texas section was 36 pages - including the Texas Department of
    Economic Development, (TDED) participating Convention and Visitors
    Bureaus, (CVB) regional ads and merchant partners
  • Maximized distribution of 30,000 overprints distributed to 10,000 American
    Express Cardmembers, 100 American Express Travel Offices, TDED and
    participating CVBs
  • Created American Express Vacations to Texas, special travel packages sold
    through American Express Travel, Mexico

Results:
  • Exceeded initial goal for American Express Vacations – over 300 packages
    booked in the first two months
  • Greatly exceeded public relations expectations
  • 14 feature articles and 24 photos in 13 National Mexican publications
    featuring travel opportunities in Texas
  • Strengthened existing relationships between American Express, TDED, CVBs
    and other partners
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